Head of Customer Services/Retail Banking
A small prestigious international bank is seeking a “hands on” manager for its retail banking operations area.
Your responsibilities will include:
* Managing a team, processing all retail banking and cashiering for the London branch and providing customer services support to RM’s regarding HNWI and private banking
* Processing payments and treasury settlements
* Ensuring CDD/EDD updated
Your experience must include:
* Extensive proven and relevant retail banking/SWIFT payments/customer services experience gained in banking
* Excellent communication/presentation skills gained in front line customer services
* Able to work well under pressure, show initiative and good problem-solving skills
Please note this role will be working 5 days a week in the London office.
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