Job Description - Groups, Conference and Events Sales Executive (HOT0BCOH)
Job Number:
HOT0BCOH
Work Locations
DoubleTree by Hilton Hotel Dunblane Hydro Perth Road Dunblane FK15 0HG
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE
Everyone is made to feel valued and appreciated at our hotel. When it comes to trainings and support, nothing is ever too much. We always look out for each other here and everyone feels they can be themselves in and out of the workplace.
A WORLD OF REWARDS
1. Annual Salary of £25,430 plus sales incentives following successful probation period
2. Free Hot Meal On Duty
3. Complimentary Gym & Pool
4. Grow your Career
5. Personal Development programmes designed to support you at every step of your career
6. A chance to make a difference through our Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
7. Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
8. Team Member Referral Program
9. High street discounts: with Perks at Work
10. Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
11. Discounted dental and health cover
12. Free Parking
13. Guest Experience Day: Dinner in Kailyard by Nick Nair after successfully passing probation
14. Short Term accommodation to support your relocation from other areas of the UK
15. Modern and inclusive Team Member’s areas
What will I be doing?
As GCE Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The GCE Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a GCE Sales Executive will perform the following tasks to the highest standards:
1. Receive and convert incoming enquiries to achieve targets and maximize revenue
2. Seek opportunities to increase sales and conversions within the Team
3. Manage an events schedule to maximise yield
4. Focus on a consistently executed up-selling approach
5. Build strong relationships with customers to fully understand their needs
6. Arrange and carry out Hotel show rounds
7. Ensure the complete administration and execution of all planned events
8. Participate in hotel promotional activities
What are we looking for?
A GCE Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
1. Good organisational and administration skills
2. Positive attitude and good communication skills
3. Commitment to delivering a high level of customer service
4. Confident telephone manner
5. High level of IT skills
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
1. Demonstrated previous experience working in the Conference and Events function
2. Knowledge of the hotel property management systems
EVERY JOB MAKES THE STAY.
At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.
We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.
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