Job Description
IT Customer Support Account Manager
Location: Dudley – Hybrid 3 days in the office 2 from home
Salary: £27-35,000 + excellent benefits
Key areas of the role: Customer Support, Sales-support, Technical Account Management, Cloud Services Support, Microsoft 365 Support, Cyber, Networking, IT MSP, IT Managed Services
Are you passionate about delivering top-notch technical support and building strong client relationships but also have an IT ‘sales’ background?
Well this could be the role for you!
Our fast-growing and established client is seeking an enthusiastic and experienced IT Customer Support Account Manager to join their dynamic team. If you thrive in a fast-paced environment and have a knack for problem-solving, this is the perfect opportunity for you!
This is a mixture of a Sales and IT Support role. If you have some Technical knowledge and a sales background or vice-versa, we would be keen to hear from.
Key Responsibilities:
1. Client Management: Build and maintain strong relationships with clients, acting as the primary point of contact for all technical support needs.