Main Purpose of role:
We have an exciting opportunity for a Sales Executive to join our East Midlands region, providing relief cover at our sites across Derby, Nottingham, and Leicester. The Sales Executive will work Thursday to Monday, providing a professional service to all our customers and potential customers, with the aim of achieving sales and financial targets on allocated development and contributing to customer delight.
The Sales Executive will support the customer through the buying process; both in person at the sales complex and via telephone and email. They will maintain contact with our customers through updates on promotions, and keep existing customers updated on all aspects of build, sales, and progression. They will also ensure the standard follow-up procedures are adhered to and that all complaints and issues from customers are responded to.
The successful candidate will work closely with the Sales Manager from the start of the process to ensure targets are met, sales are closed, and deposits taken within set guidelines, working with third parties such as banks, solicitors, and estate agents to progress each sale through to completion in a timely manner.
The Sales Executive will also be responsible for opening the show home, organising the presentation of the Sales Information Centre, Show Home, and Landscaping, including signage and cleanliness.
Skills, Knowledge, Experience
We are looking for someone who fits with our core values here at Keepmoat; they will be passionate about customer service and possess strong initiative, drive, and enthusiasm to work with Centre of Excellence guidelines. They will have proven experience working in a similar position using their sales and negotiation skills to build relationships with customers. They will be collaborative, with excellent communication skills and the ability to interact with different types of people. They will take a straightforward approach, honest, open, and friendly with our customers. They will be open-minded, flexible, and creative with a progressive mindset and the ability to see the bigger picture.
Education and Qualifications
Essential
Educated to GCSE or equivalent standard in English and Maths.
Desirable
Formal sales/customer service specific qualifications.
If this sounds like you, please apply now. As the above is not an exhaustive list of responsibilities, for more information including a full job description and person specification, please contact us.
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