Job summary An exciting opportunity for a motivated, dynamic, and experienced individual to join the Quality and Patient Safety team as a Quality Patient Safety Improvement Learning & Development Manager (8a) within the Family and Therapies Division at Aneurin Bevan University Health Board. This role is crucial in ensuring the highest standards of quality, patient safety, and experience (QPSE) within the division. The position allows the post holder to influence multiple stakeholders and develop effective working relationships with senior leaders. The role requires strong leadership skills to lead initiatives, inspire the team, and drive continuous improvement in QPSE standards. The post holder will be a key senior member of the QPS Team within the Nursing Directorate, playing an important role in the quality and patient safety and patient experience and service improvement agenda. The successful applicant will contribute to the ongoing enhancement of the quality and patient safety framework within the division. They will ensure the provision of expert advice and direction on all aspects of quality and patient safety and organisational learning within the division, contributing to corporate decision-making at a strategic and operational level through divisional representation at relevant groups and forums. This post is open to Registered Healthcare Professionals. Main duties of the job To support the Head/Deputy of Quality Patient Safety by taking on delegated responsibilities, specifically focusing on the implementation and integration of all aspects of Quality Patient Safety and Experience. Ensure that systems and processes are in place to manage concerns effectively, and collaborate with QPS and Divisional teams. Ensure compliance with PTR Regulations and Guidance to provide the best service for patients. Work with other individuals or responsible bodies to facilitate the effective handling and investigation of concerns, including patient safety incidents. Identify lessons learnt and establish effective mechanisms for sharing the learning widely both within and outside the Health Board. Provide QPS training and support across the divisional teams. Provide regular and ad-hoc reports within and outside the Health Board within agreed timescales. Promote a culture that aligns with the principles of being open and honest and the Duty of Candour. The QPS Manager will assume a pivotal role for the QPS agenda within the Division, providing professional consultation and advice to the Family and Therapies Teams, aligned projects with our Partners, and provide professional QPS advice to the Divisional team on clinical issues. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. About us Aneurin Bevan University Health Board is a multi-award-winning NHS organisation with a passion for caring. The Health Board provides an exceptional workplace where you can feel trusted and valued. Whatever your speciality or stage in your career, we have opportunities for everyone to start, grow and build your career. The health board provides integrated acute, primary and community care serving a population of 650,000 and employing over 16,000 staff. We offer a fantastic benefits package and extensive training and development opportunities with paid mandatory training, excellent in-house programmes, opportunities to complete recognised qualifications and professional career pathways including a range of management development programmes. We offer flexible working and promote a healthy work life balance, provide occupational health support and an ambitious plan for a Wellbeing Centre of Excellence to support you at work. Our Clinical Futures strategy continues to enhance and promote care closer to home as well as high quality hospital care when needed. Join us on our journey to pioneer new ways of working and deliver a world-class healthcare service fit for the future. Date posted 08 April 2025 Pay scheme Agenda for change Band Band 8a Salary £54,550 to £61,412 a year per annum Contract Permanent Working pattern Full-time Reference number 040-AC133-0425 Job locations St Cadoc's Hospital Lodge Road Caerleon NP18 3XQ Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications and Knowledge Essential Educated to Masters Level or demonstrable knowledge gained through equivalent experience Demonstrate a very good understanding of the Putting Things Right Regulations in relation to Concerns (complaints and patient safety incidents), and risk management processes. Evidence of Continual professional development Qualification and/or extensive knowledge of managing PTR Redress cases, Legal Claims for Clinical Negligence and Personal Injury; Coroner Inquests; Medico-Legal issues Desirable Project Management qualification such as Prince 2 or Managing Successful Programmes (OCG) Professional management qualification and/or Clinical Qualification - CIPD Skills and Attributes Essential Ability to influence, enthuse and motivate others Able to develop a sound knowledge of techniques for planning, monitoring and controlling projects & programmes Ability to manage staff effectively Ability to develop and maintain effective working relationships with multi-disciplinary teams Experience Essential The post holder will have experience working at a management level including operational management in a complex organisation within the NHS. Experience of delivering outcomes within tight timescales. Experience of working with highly complex information and using persuasive and effective negotiation skills in connection with this information. Person Specification Qualifications and Knowledge Essential Educated to Masters Level or demonstrable knowledge gained through equivalent experience Demonstrate a very good understanding of the Putting Things Right Regulations in relation to Concerns (complaints and patient safety incidents), and risk management processes. Evidence of Continual professional development Qualification and/or extensive knowledge of managing PTR Redress cases, Legal Claims for Clinical Negligence and Personal Injury; Coroner Inquests; Medico-Legal issues Desirable Project Management qualification such as Prince 2 or Managing Successful Programmes (OCG) Professional management qualification and/or Clinical Qualification - CIPD Skills and Attributes Essential Ability to influence, enthuse and motivate others Able to develop a sound knowledge of techniques for planning, monitoring and controlling projects & programmes Ability to manage staff effectively Ability to develop and maintain effective working relationships with multi-disciplinary teams Experience Essential The post holder will have experience working at a management level including operational management in a complex organisation within the NHS. Experience of delivering outcomes within tight timescales. Experience of working with highly complex information and using persuasive and effective negotiation skills in connection with this information. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Aneurin Bevan University Health Board Address St Cadoc's Hospital Lodge Road Caerleon NP18 3XQ Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)