A world leader in the design, manufacture and installation of seismic instrumentation used in seismology research, oil and
gas exploration and production. With the continued expansion of our business, we are recruiting a Junior Customer
Support Co-Ordinator, this role could suit a graduate, or somebody who had provided virtual software/product training,
any international exposure would be good with the responsibility of providing training on our software and products,
mostly virtual and would then help with the usual customer support tasks, manual writing etc.
The company is engaged in a wide variety of engineering disciplines ranging from intricate mechanical design challenges
requiring micron level accuracy to large scale mechanical systems, electronics and software. The company is on a sustained
growth path and is looking for highly motivated individuals to join our growing team.
Desired Skills and Experience
Essential
Good background of maths and physics
Problem solving mind-set
Good understanding of scientific and technical English
Computer literate
Virtual Software Knowledge
Customer Service skills
Good communication, written and verbal.
Desirable
Engineering, Science degree, or equivalent
Experience in a research environment.
Familiarity with sampling theory and cybernetics (control theory).
Interest in Earth Science
Knowledge of Windows, Linux and networking (IP / Wi-Fi / GSM / serial).
Knowledge of programming in in a well-known language.
Experience of providing support externally to an international client base.
.
Demonstrable Character Traits
High level problem solving ability
Logical thinker
Excellent communication skills, both internally and with customers
Proactive, self-motivated and organised.
A strong willingness to learn and develop
Personal
Energetic and self-motivated
Able to manage multiple priorities under pressure
Can work both independently or within a team
Persistent
Unbounded enthusiasm
Self-driven
Additional Points that count in your favour
Practical hobbies and personal interests will likely reflect a practical nature
Multilingual capability could be beneficial.