We are looking for a passionate and experienced Learning & Development Manager to join our People Team. In this role, you’ll shape the learning culture at Trustpilot, designing and delivering innovative development initiatives that empower our people to grow, thrive, and do their best work. As our Learning & Development Manager, you’ll create and implement high-impact learning programmes that build skills, enhance performance, and support career progression across our global teams. From developing engaging training content to optimising our Learning Management Systems (LMS), you’ll work closely with stakeholders to ensure learning is accessible, relevant, and aligned with our long-term business goals. This is your opportunity to drive meaningful change - fostering a culture of continuous learning that fuels both individual and organisational success. What you’ll be doing: Lead the development and implementation of scalable learning programs that empower Trustpilot’s global workforce and support our long-term vision. Design and deliver high-impact learning programs using the latest methodologies and digital tools. Lead cross-functional projects to ensure impactful, timely delivery of learning initiatives with measurable results. Own the developmental and growth aspects of individual contributors onboarding ensure alignment with Trustpilot’s core values and goals. Manage our Learning Management System (LMS), ensuring it’s fully leveraged to deliver, track, and report on all learning activities. Analyse complex learning challenges and create tailored solutions to meet organisational needs. Collaborate with stakeholders across regions to identify learning gaps and develop operational solutions that move the needle. Facilitate engaging and interactive learning experiences, from workshops to digital modules, that inspire continuous personal and professional growth. Measure the impact of learning initiatives, using feedback and data to inform ongoing improvement. Mentor colleagues, promoting a culture of knowledge sharing and continuous learning. Promote the learning and development priorities that will help drive Trustpilot’s growth, engaging essential stakeholders throughout the organization. Who you are: Significant experience in learning and development or related fields, having delivered effective training solutions. Advanced knowledge of learning principles, methodologies, and tools to drive effective programs. Skill in designing and delivering innovative learning experiences that engage and empower. Experience managing cross-functional learning projects, with a focus on delivering measurable impact. Thorough analytical skills, capable of assessing learning needs and evaluating the outcomes of programs. Effective communication and collaboration skills, with the ability to communicate clearly to and engage stakeholders at all levels. Driven, with the capability to accomplish targets successfully What’s in it for you: A range of flexible working options to dedicate time to what matters to you Competitive compensation package bonus Restricted Stock Units 25 days holiday per year, increasing to 28 days after 2 years of employment Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community Rich learning and development opportunities are supported through the Trustpilot Academy, LinkedIn Learning, and Blinkist Pension and life insurance Health cash plan, online GP, 24/7, Employee Assistance Plan Full access to Headspace, a popular mindfulness app to promote positive mental health Paid parental leave Season ticket loan and a cycle-to-work scheme Central office location complete with table tennis, a gaming corner, coffee bars and all the snacks and refreshments you can ask for Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials. Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more. Independent financial advice and free standard professional mortgage broker advice Talent acceleration programs: Fast-track your career with our tailored development programs designed to support growth at whatever stage of your career Restricted Stock Units Still not sure? We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you LI-SK1