Customer Service Expert
Your new company
Hays are recruiting a permanent customer support specialist. This is a permanent role based in Middleton Manchester - multiple European languages for this role would be advantageous. Hybrid working after 3 months' training.
Your new role
You will maintain and update pricing within the businesses' operating system, manage orders daily, resolve customer complaints, provide quotes, handle freight, handle invoices, manage sales orders, manage intercompany orders, and work closely with sales, accounts, production, and shipping.
What you'll need to succeed
You will have excellent communication skills; an added European language is desirable. You will be personable and organised. Previous experience in customer service or sales administration would be advantageous. You will have strong IT skills and be comfortable using CRM systems.
What you'll get in return
- Hybrid working after 3 months' training
- 25-day holiday plus bank holidays
- Salary £25,000 - £27,000
- Opportunity for personal development.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
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