Customer Support Specialist | Bournemouth | £26,000 + Bonus
Are you a people-focused problem-solver with strong IT skills and a passion for helping others? Do you enjoy supporting customers and ensuring they have the best possible experience with a product or service?
As a Customer Support Specialist, you’ll join the UK office of an award-winning, global advanced software solutions company known for its innovation, integrity, and customer-first approach. You’ll play a key role in delivering excellent service to a wide range of users, including resellers, end customers, and internal teams - providing support across technical queries, product advice and order processing.
This is a great opportunity to grow within a modern, forward-thinking tech business where development is encouraged, and no two days are the same.
As a Customer Support Specialist, you’ll benefit from:
£26,000 base salary with a performance-related bonus scheme
A supportive team environment with training and development opportunities
A modern, well-located Bournemouth office
A stable, full-time role in a globally recognised tech business
As a Customer Support Specialist, your responsibilities will include:
Providing technical and non-technical support to customers across a range of software products
Assisting with product queries, order processing, and partner support
Escalating more complex issues to technical specialists in line with internal procedures
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