Customer Support/Project Engineer Opportunity at RWG
RWG, a global leader in industrial gas turbine repair and overhaul, is seeking an experienced Project Engineer to join our team in Dyce, Aberdeen. This is an exciting opportunity to manage projects that support major industrial and marine turbine operations as part of our continued growth.
Why You’ll Love This Role:
* Client Relationships: Serve as the primary contact for customers, fostering strong, trusted connections.
* Project Management: Oversee the full lifecycle of turbine repairs, from planning to execution and aftercare.
* Variety: Every day brings new challenges and opportunities for growth.
* Hybrid Working: Enjoy a flexible hybrid working model balancing office and remote work.
* Career Development: Learn and grow with direct access to senior leadership for mentorship.
What We Offer:
* Competitive Salary: Aligned with industry standards.
* Work-Life Balance: Flexible 9-day fortnight and hybrid working options.
* Performance Bonuses: Achieve and earn rewards based on performance.
* Generous Benefits: Double employer pension contributions, life assurance, health & wellbeing support, and cycle-to-work scheme.
* Enhanced Family Benefits: Maternity and paternity pay to support life milestones.
Your Day-to-Day:
* Customer-Facing Role: Build and maintain relationships with key personnel in your customer base, acting as their primary point of contact.
* Project Management: Oversee the entire lifecycle of industrial gas turbine repairs and overhauls, ensuring all work is completed to the highest standard and meets customer specifications.
* Financial Oversight: Manage workscopes and contracts maximising returns while ensuring financial targets are met or exceeded.
* Internal Collaboration: Work closely with internal teams to fulfill customer and company requirements, ensuring smooth operations.
* Drive Growth: Lead customer meetings, prepare tender responses, and identify opportunities for business retention and growth, both on-site and offsite.
* Negotiation & Pricing: Review, negotiate, and finalise terms of business and pricing proposals to align with both company guidelines and customer expectations.
* Meeting Deadlines: Set and adhere to deadlines, keep stakeholders updated on progress and address any issues that arise.
* Documentation Management: Interpret and compile financial and technical documents related to the delivery of our services.
What We Need From You:
* Qualifications: Engineering qualification or apprenticeship; post-apprenticeship experience is a plus.
* Technical Knowledge: Experience with gas turbines is beneficial but not essential—training available.
* Experience: Customer-facing roles and commercial contract understanding.
* Skills: Strong communication, problem-solving, and technical proficiency.
* Proactive Approach: Identify and implement efficiency initiatives.
* Commercial Acumen: Strong understanding of commercial contracts.
* Travel: Must have a valid Driving Licence and Passport for occasional travel.
Why RWG? Join a global leader in gas turbine services, working with top companies like Siemens-Energy and Rolls-Royce. At RWG, we offer exciting career opportunities, professional development, and a supportive work environment.
We value diversity and encourage all qualified candidates to apply.
If you’re ready to contribute to the future of energy and turbine services, we’d love to hear from you!
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