Complaints Handler - Emails/Letters
Full Time and Permanent
Salary: £24,570
Office Hours
You will play an integral role within the complaints team, responding to both customer complaints and third-party communications received by email, letter, and phone call. You will be a confident decision maker and have a comprehensive understanding of the clients, the processes, industry compliance and regulatory requirements.
We are looking for you to have relevant experience handling complaints, Grade C/4 or higher in GCSE English, and be self-motivated.
Responsibilities:
1. Accurately recording all customer complaints
2. Managing own workload/time
3. Writing clear and concise complaint responses
4. Completing comprehensive investigations
Apply now for further information. #J-18808-Ljbffr