Summary
The responsibilities include working with Electric Utilities or ISOs (Independent System Operators) and Transmission System Operators.
At this position the engineer will provide support to the customers and act a technical expert on the GE Vernova Electrification Software Grid solutions like AEMS Reliance.
Roles and Responsibilities
* Work with customers to gather information, investigate, diagnose, and resolve complex issues.
* Provide support for incoming tickets across various power system modules of the AEMS product
* Develop fixes and products enhancement in collaboration with other GE Vernova Electrification Software experts.
* Provide maintenance of power systems application functionality, including code fixes, documentation, and user interfaces.
* Perform the regular build deployment activities, Orchestrates the deployment process and guides the application through different environments until it reaches production
* Handle out of hours 24/7 emergency support
* Facilitating the relationship between customer and 3rd party vendors.
* Travel to customer sites in the region as required.
* In-depth understanding of key business drivers; uses this understanding to accomplish own work. In-depth understanding of how work of own team integrates with other teams and contributes to the area.
* Uses some level of judgment and has ability to propose different solutions outside of set parameters but with guidance.
Required Qualifications
* Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience) OR
* Bachelor's Degree in Electrical Power Systems plus at least two (2) years development or project delivery experience in related field OR
* Master's Degree in Electrical Power Systems
Desired Characteristics
* Strong verbal, written, and interpersonal communication skills. Ability to write professional and technical reports and procedures. Ability to make formal and informal presentation to technical and non-technical staff and customers.
* Work and/or academic experience in the power systems area.
* Excellent programming skills in C, C++, C#, Python or other related language.
* Knowledge or experience in RDBMS and Linux.
* Good understanding of power systems and/or energy management systems with focus on transmission Network Applications like State Estimation, Contingency Analysis, Optimal Power Flow or Dispatcher training Simulator.
* Knowledge and experience with electric utility industry practices
* Strong knowledge of customer perspective and needs.
* Ability to work independently and be self-motivated.
* Demonstrates a high degree of personal and professional integrity.
* Ability to work effectively in a team environment.
This role involves work for customers who manage critical infrastructure; based on customer requirements it will be necessary to carry out background checks and suitability assessments (UK Security Clearance (SC)) as part of the hiring process.
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Additional Information
Relocation Assistance Provided: No