About The Role
About the Role
To be responsible for the supervision of the Food and Beverage Team.
1. To take responsibility for the effective supervision of the restaurant employees, to ensure efficient operation of the function and delivery of Hastings product and service standards.
2. To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity.
3. To ensure quality standards and procedures are fully understood and implemented, and daily checking procedures are fully applied.
4. To ensure company policies relating to cash handling, stock control and stock ordering are implemented and monitored.
5. To ensure all Restaurant employees receive the appropriate training and coaching to provide effective and efficient service in line with Hastings standards.
6. To ensure all restaurant employees work to trained standards, providing feedback to deliver effective and efficient service in line with Hastings standards.
7. To maintain effective communication and relationships with other hotel departments and suppliers to maintain an effective operation and ensure guest satisfaction.
8. To ensure the team are knowledgeable about the facilities and services within the hotel and are proactive in the sale of these to guests.
9. To ensure you and the team assist guests with any reasonable request for hotel services.
10. To ensure you and the team respond to complaints and find the appropriate solution.
11. To ensure the security of restaurant and storage areas is maintained at all times.
12. To ensure the restaurant areas, fixtures and equipment are properly maintained and presented to Hastings standards.
13. To ensure a safe environment is maintained in compliance with health, safety, fire, hygiene and security legislation and company policies and procedures.
14. To ensure the hotel's compliance with all matters relating to licensing laws, Customs and Excise Regulations and all other relevant legislation.
15. Any other duties as required by Management.
About You
We would love you to be a passionate, inspiring leader, with similar previous experience gained within a quality catering establishment.
Skills Needed
Managerial / Operational, Hospitality
Desired Criteria
* Must have previous food and beverage supervisory experience gained within a similar quality establishment.
Required Criteria
* Must have previous food and beverage experience.
* Educated to GCSE standard or equivalent with grades A-C in English and Maths.
* Right to Work in the United Kingdom.
* Work well under pressure and be a team player.
* Must have excellent attention to detail.
* Smart well groomed appearance is essential.
Closing Date: Thursday 20th February, 2025
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