Service Desk Analyst – 2 Month Contract – Immediate Start – Inside IR35 – London VIQU has partnered with an organisation based in London, who are seeking a Service Desk Analyst to provide 1 st and 2 nd Line BAU Support. The successful Service Desk Analyst will join a busy team, providing both remote and onsite support to a large user base. Please note that this role will require you to be onsite in Central London 5 days per week. Role responsibilities for the Service Desk Analyst: Provide 1 st and 2 nd Line support on the Service Desk Troubleshooting and solving hardware & software issues, escalating where necessary Provide excellent customer service both remotely and deskside Key Skills and experience: Experience as a Service Desk Analyst / within 1 st and 2 nd Line Support Windows 10 / 11 Administration and Support Experience supporting MacOS would be beneficial Experience supporting Dell hardware Experience supporting Microsoft 365, Exchange, OneDrive Experience with Azure, Azure AD Microsoft Intune Excellent diagnostic and resolution skills Excellent customer service skills Understanding of ITIL Role details: Job role: Service Desk Analyst Job type: Contract Duration: 2 month contract – running till the end of 2024 Rate: £180 - £200 per day IR35 status: Inside IR35 Location: Fully onsite in Central London To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Suzie Stone, by exploring the VIQU IT Recruitment website. To be the first to hear about other exciting opportunities, technology, and recruitment news, please also follow us at ‘ VIQU IT Recruitment’ on LinkedIn, and Twitter: VIQU_UK