This role sits within our Stadia division, catering for fans and visitors at prestigious stadiums across the UK. With matchdays, concerts, conferences, and banquets to be catered for, our specialist teams are experts in adapting to our client's needs with locally sourced seasonal menu's. At the heart of the matchday experience, we bring choice, quality, and value for money to some of the most prestigious sports venues across the UK.
Elior UK are seeking an enthusiastic and and passionate Staffing Manager to join our dynamic team at AFC Wimbledon.
Reporting to the General Manager, the Staffing Manager will prepare and implement a recruitment, retention and training strategy to ensure the best people are recruited and trained to provide an amazing experience and service at the venue during match days and events.
What you'll be doing...
* Oversee all staffing needs and operations of the company
* Working with department heads and the General Manager to identify training needs of all workers, ensuring that they have the skills and desire to service guests to exceptional standards and efficiency.
* To ensure staff training and records are maintained and up to date.
* Liaise with recruiting agencies to fill vacancies in a timely manner
* Support candidate screening and hiring processes
* Facilitate procedures after hiring regarding employee relocation, legal documents etc.
* Assist in preparation and execution of orientation and training plans
* Develop work schedules by allocating employees in shifts and positions
* Assume responsibility for timekeeping and time off requests
* Collaborate with payroll to ensure correct employee compensation
* Ensure compliance with internal and external policies and regulations
* Prepare and submit reports on staffing operations
* Target towards a zero-agency requirement for all events, with additional focus on identifying areas where staffing budgets can be better controlled for the efficient management of the business.
What can you bring?
* Ability to work within a high-pressure environment through the creation of a strong sense of team spirit, instilling a hunger to be part of a winning team.
* Anticipates and takes advantage of internal and external factors, for the long-term commercial benefit for Elior UK.
* Ability to lead, inspire and motivate a large and diverse team.
* Able to listen with empathy enabling impartial judgement, quickly establishing trust and rapport.
* CIPD Qualified (desirable but not essential)
* Experience of working within a retail service environment desirable.
* Ability to adapt quickly to change.
* A self-starter who is self-confident, logical, systematic and precise.
* Excellent communication and relationship skills.
* Experienced, strong and confident knowledge of EXCEL Spreadsheets, Word to produce costings. Also able to do Powerpoint presentations to Managers and staff.
Our way of saying thank you...
At Elior, we strive to ensure that our colleagues feel appreciated & rewarded, which is why we offer generous rewards & benefits in exchange for your dedicated efforts.
* FREE On-Site Lunches: Savour delicious and healthy meals, on us, every day at work
* Flexible Working: Enjoy the freedom to balance work and personal life with our flexible working hours
* Holiday Allowance: Start with 28 days of holiday to relax and recharge, increasing to 31 days after two years of service
* Family Leave: Prioritise your family commitments with our family leave options designed to support you during important times
* Paid Charity Leave: Make a difference in your community with paid time off to volunteer for your favourite causes
* Opportunities for Career Progression: Grow and advance your career with us, supported by continuous learning and development opportunities
* Comprehensive Wellbeing Benefits: Access mental health support and a range of wellbeing benefits to keep you feeling your best, both professionally and personally
* Life Assurance & Pension Schemes: Secure your future with our life assurance and workplace pension schemes
* Exclusive Discounts & Perks: Enjoy discounts and cashback on entertainment, leisure activities, and much more, alongside our popular cycle-to-work scheme
Why it's great to work for us...
Elior is a multi-award-winning people business and one of the UK's leading contract caterers, with over 10,000 colleagues operating across a diverse range of sectors including:
* Workplaces & Office Space
* Sporting Venues & Stadium
* Attraction & Heritage Sites
* Public Sector & Defence
* Health, Care & Hospitals
* Schools, Colleges & Universities
Along with our purpose of enriching lives everywhere, every day, we're committed to an inclusive culture and want our people to feel appreciated, supported, and fulfilled.
That's why 87% of colleagues tell us how proud they are to work for us!
Elior Celebrates Equality
At Elior, we're committed to creating a culture of respect, inclusion, and belonging for all.
Ultimately, we believe it's our differences that make us stronger and enrich our work environment, which in turn makes Elior a great place to work!
By celebrating equality and diversity we've created a culture where everyone feels valued and empowered to do their best work, where colleagues fulfil their potential and have the opportunity to succeed.
If you need any support or adjustments during the application process, just let us know. We're happy to help.
Interested? Click 'Apply now'
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