Tomorrow is our home Start at BSH Home Appliances Group if you believe in delivering quality: As a leading manufacturer of home appliances and solutions, we can rely on people in our production sites who do their best. With our global brands Bosch, Siemens, Gaggenau and Neff as well as our local brands, we fully trust in their excellent work. In return, they know we will give them the chance to extend their skills and grow. Join us now and give your career a home. Sales Contact Centre Manager Corby / Full Time / Permanent Your responsibilities Sales Leadership Performance Monitoring & Reporting Customer Experience & Satisfaction Process Improvement Team Management & Development Your profile Proven experience in sales management, preferably in a contact centre or customer service environment Familiarity with CRM software and sales tracking tools Strategic thinker Ability to analyse statistics and manage information Innovative mindset with a desire to continually improve Your benefits Bonus Scheme Life Assurance Enhanced Holiday Entitlement Contributory Pension Scheme Employee Discount and Access to BSH Reward Website Training and Development Opportunities