We're seeking a Head of Talent & People Tech to join the People team at Tails.com. This individual will play an integral role by helping to set the direction for acquiring, growing, and engaging our pack. This space is critical to all of Tails.com, and you and your team, across the specialisms that come together in this function, will ensure plans are delivered to build and sustain a peak performing culture and a people experience that is never average. Changing the world of pet food for good We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff. We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast in the UK and Europe – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing. Together, we’ll change the world of pet food for good. Build our brand We’re building an international brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong. The People group aims to create the best environment for our pack to thrive, working within a highly effective operating model to deliver our strategy. We are the custodians and champions of the unique and powerful Tails.com culture, and we make sure our people, at all levels, have what they need to deliver their best work every day. Our People team The People group aims to create the best environment for our pack to thrive, working within a highly effective operating model to deliver our strategy. We are the custodians and champions of the unique and powerful Tails.com culture, and we make sure our people, at all levels, have what they need to deliver their best work every day. Sound like a team you'd like to join? Here’s how you’ll make a difference: The role You will be responsible for setting the direction and plan for the Talent Acquisition Agenda, the engagement strategy and the overarching EVP for Tails.com and delivering against this plan alongside our team. You’ll be managing a high-performing team that swarms across our work, including specialists and generalists, all focused on building a peak-performing culture and a people experience that is never average. You will be responsible for: Culture & Values - Building specific engagement activities to keep our values and culture front and centre through every tenant of the people experience. This will mean owning how we measure engagement and could include working with stakeholders across the pack to ensure we articulate our values is up-to-date, consistent and alive in every avenue of our operations. People Agenda & Strategy - Working with the Chief People Officer to set the strategy for the entire people function, building and executing the strategy's talent, culture, engagement, and D&I agenda. The successful individual will be able to interconnect our people tech offering as much as possible to ensure we have data points for all our activities across the people strategy. (We use Team Tailor as an ATS, BOB as an HRIS and Culture Amp as our engagement tool). Talent Acquisition & Engagement - Ensuring best-in-class talent acquisition and a strong employer brand are created and upheld; Using a data-driven approach (e.g., engagement surveys, talent acquisition metrics, Diversity, Equity, Inclusion & Belonging etc.) to drive insights and the right actions. Working with our Growth & Development experts on Talent Management - Analysing needs for talent management frameworks (e.g., succession planning, levelling/job architecture, key talent, etc.) and building, implementing, and ensuring the day-to-day running of them as required to develop and retain talent whilst supporting our culture being lived. Owning the responsible business agenda for our pack which includes our BCorp agenda and working with integrity always. Understanding the tech we use: Team Tailor for Acquisition & Bob for our HRIS and creating efficiencies that drive excellence and more substantial usability for our pack. Diversity & Inclusion - Evolving and running the Diversity & Inclusion part of the people strategy. Team Management - Attracting, hiring, coaching, and developing a high-performing Talent & Engagement team and exemplifying the Tails.com values and management competencies. The skills you’ll bring: Demonstrated experience in successfully managing a team that may not always report to you, but they have accountability for delivering on the work that we as a unit need to own (A squad-based approach to delivering on projects so that people grow and also people work to their strengths all in one team). Strong experience in project ownership/leadership and designing and delivering people engagement programmes, Entry Level Talent programmes, Women in Tech, and Inclusion & Belonging in the workplace programmes. Experience analysing the tech and systems at play and finding ways to make things smoother, simpler and more auditable so we have better data dashboards for leadership and our hiring managers are taken on a journey for how we hire and induct people to do the best work of their careers. Proven collaborative approach and strong ability to partner with People Partners and stakeholders of all levels across the business to drive buy-in and achieve outcomes through others. Proven strong communication skills, in forums ranging from creating engagement in large groups drafting high-quality written communication to telling a story through data through to how you engage 1:1 for impact. Analytical mindset, with an appreciation for the importance of effective metrics. What's in it for you? Competitive salary, reviewed annually Annual bonus, based on company performance Flexible core hours, giving you true work life balance Hybrid role to ensure this role works for you 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance Optional 5 days unpaid leave and 1 paid volunteer day each year When you need a change of scenery, you can work from abroad 2 weeks every 6 months Health insurance for you, paid by Tails.com Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay Flexible paid care leave to support immediate dependants, people close to you and pets In house L&D team, with access to year round courses to help drive your development 50% discount on all Tails.com Discounted gym membership What’s next? If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic. Here’s a taster of how our recruitment process works: Once you have applied your CV will be reviewed by the Hiring Manager. If selected, you will then have a call with the Hiring Manager to understand more about your skills and experience (30 mins). Should you be successful, the next stage will be a video call with the Head of People Partnering & Operations (45 mins). If successful, you will be invited to present a task back to a panel of interviewers (60 mins). The final stage is a relaxed video call with our Chief people officer (30 mins). Our Commitment We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com. During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.