Staff Up is hiring for skilled HVAC Customer Support in Lancaster, TX 75134!
Are you an experienced HVAC tech looking for a desk job with growth opportunities?
Pay: $23.00 - $25.00 per hour based on experience
Shift: Monday to Friday (Plus overtime when needed)
Hours: 3 shifts available: 8AM-4PM / 9AM-5PM / 10AM-6PM
Full-time, in-office desk job. Blue collar HVAC experience required.
Career growth & compensation bonus plan, earn up to $1500 in bonuses!
Duties
* Answering calls and providing guidance on technical issues related to mini-split air conditioning systems.
* Learning Cooper & Hunter and Olmo HVAC products, error codes, and troubleshooting procedures.
* Troubleshooting units as well as assessing if parts will need to be replaced and ordered over the phone.
* Assisting clients with warranty registration and orders for replacement parts.
* Documenting technical support calls for internal records.
* Assisting with testing and minor repairs of equipment when needed.
Qualifications
* Experience and knowledge with MINI-SPLIT units
* Comfortable using computers and computer systems
* Customer service experience
* 2-5 years of HVAC service experience
* 1-3 years HVAC troubleshooting experience
* Strong verbal and written communication skills (phone, email, in person)
* Bilingual (English/Spanish)
* Must be authorized to work in the U.S.
* Must complete a thorough background check prior to starting work.
Join our team of dedicated professionals who are committed to providing top-notch service in the HVAC industry!
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