Airmec is one of the UK's longest established specialist air hygiene and water treatment providers. Operating on a national basis with a range of clients within High Security establishments, Healthcare, Local Government, Education and more.
Joining our teams at the head office in Bradley Stoke, we are looking for some additional interim support in the Operations Team.
Ideally we are looking for someone to start as soon as possible. This will be on a 6 month FTC, initially.
Reporting to the Contracts & Operations Support Manager, this is a varied role requiring great admin skills, attention to detail and time management.
The role will include:
* Review job correspondence and information regularly and action as necessary.
* Logging all new orders received by email from Internal System (Madison).
* Scheduling and planning of work.
* Update Madison to enable jobs to be monitored.
* Undertake document completion checks e.g. invoicing.
* Escalating issues/queries when necessary.
* Fielding Operations calls.
* Deal with Support related queries over the phone and via email.
* Booking technician/subcontractor visits.
* Updating relevant schedules.
* Ensure all documentation sent to customer prior to visit.
* Sending technicians weekly job schedules.
* Liaising with Reports and Finance teams.
* Administration of customer portals/databases where required.
* Regular Coordinator meetings with Operations Support Manager.
Ad-Hoc Tasks:
* General administrative support – including booking hotels and transport, raising purchase orders etc.
* Absence cover for various admin tasks/Operations Coordinators.
Experience/Skills:
* Organised with a logical methodical approach.
* Ability to handle frequent changes in direction.
* Strong customer service skills.
* Proactive working approach with a ‘can do’ attitude.
* Confident communicator at all levels and via all communication media.
* Excellent attention to detail.
* Strong Team Player.
* Confident numeric and communications skills.
* Maths and English Language GCSE (or equivalent).
* Computer and IT Systems literate: Strong Excel, Word skills.
* Previous administrative experience is essential.
If this sounds like you please contact Katherine.ashman@airmec.co.uk – We are looking to recruit ASAP!
Job Types: Full-time, Fixed term contract
Contract length: 6 months.
Pay: £26,000.00-£27,500.00 per year.
Benefits:
* Company pension.
* Health & wellbeing programme.
* Life insurance.
* Referral programme.
Schedule:
* Monday to Friday.
Application question(s):
* Ability to start at short notice.
Experience:
* Sales support: 2 years (preferred).
* Sales administration: 2 years (preferred).
* Customer support: 2 years (preferred).
Work authorisation:
* United Kingdom (required).
Work Location: In person.
Application deadline: 11/11/2024.
Reference ID: Ops/11/24.
Expected start date: 10/11/2024.
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