Relationship Executive – Account Management - Contract Renewals – Customer Experience – Objection handling – Negotiation.
100% account portfolio management with some ace opportunities to cross and up sell.
We want an Account Manager that is pro-active and has experience in objection handling and negotiation.
Grow a portfolio of accounts and progress into a Relationship Manager role after 12 months. Progression and career map outlined from day 1.
Salary: £28,500 - £30,000 with very achievable monthly and quarterly bonus. OTE year 1 up to £40,000, uncapped PLUS 26 days holiday plus BH, on-site gym, transport links, discounts, and more benefits!
Role Overview:
* 100% account management. Office based with a winning culture and team! Fast-paced B2B account management role - 2 years account management experience essential!
* Grow an exciting client base – Manage retain, negotiate, upsell and cross sell – 100% contract renewals and upgrades - day to day queries and account executive work.
Who will you be?
* An account manager with sales flair, motivated and determined to excel with very strong 2 years+ in B2B sales with the ability to thrive in a KPI driven environment.
* Passionate about well-being and offering a genuinely (potentially) life-changing solution and service.
* Understand that this is a marathon not a sprint – build it, grow with it, and forge a brilliant career.
* Bright, intelligent and educated, able to thrive in a fast-paced office environment.
The Role:
* Proactively managing all aspects of business within the channel assigned to you – 100+ accounts.
* Delivering the highest level of customer care and account management including taking ownership of day-to-day sales and service queries, liaising with the appropriate areas of the business to resolve and, if appropriate, communicate back to third parties.
* Handle inbound telephone sales calls and emails from existing accounts, converting these opportunities into new sales revenue – cross sell – up sell.
* Manage all tasks alongside phone calls through effective time management, planning and prioritising workloads to maintain an effective and functional service level.
* Achieve personal targets and KPI’s.
Contact: Speak to Sarah @ Duval about this exciting account management role based in Manchester!
Seniority Level
Associate
Employment Type
Full-time
Job Function
Sales and Customer Service
Industries
Wellness and Fitness Services, Health and Human Services, and Business Consulting and Services
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