Job Description
What you will be doing:
1. Analyze local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business.
2. Develop and maintain customer accounts to drive business into the hotel and to increase market/customer share in all revenue streams.
3. Negotiate room rates and packages with corporate clients.
4. Promptly respond to customer queries in a professional manner, maintaining high level standards of service and client relationships.
5. Develop high yield accounts according to the sales segmentation.
6. Achieve sales targets set by the hotel.
7. Conduct sales calls to existing and prospective accounts as per areas assigned by the Director of Sales (DOS).
8. Maintain all sales activities and account information in the Sales Database.
9. Maintain a high profile within the travel industry and foster relationships with accounts in the market.
10. Prepare weekly/monthly reports as requested by the Director of Sales.
11. Ensure companies of which you are responsible are being tracked in accordance with their room night targets on a monthly basis and report as per the guidelines set out by the DOS.
12. Attend weekly sales meetings with the DOS.
13. Conduct site inspections and host familiarization visits when required.
14. Attend monthly review meetings with the DOS to discuss results versus goals in the annual sales call plan and company sales strategy.
15. Be flexible to carry out other duties and assignments as requested by the DOS.
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