Purpose of the Job
Reporting to the National Account Manager, this role will be sales-focused and highly driven to achieve and exceed personal and Regional House Builder related targets, in a way that constantly improves Keylite's market position in line with overall business strategy. This will include approaching prospective customers, winning new clients, maintaining good relationships with businesses, and growing the existing regional accounts.
Key Responsibilities/Duties
1. Negotiate terms and agreements of our products (in person and online) to Regional House Builders.
2. Maintain key accounts with potential to grow the accounts in line with market and business changes.
3. Create and manage the business as an account when this is set up with regular communication to understand their needs and obtain feedback.
4. Promote a positive image of Keylite in the marketplace and internally, acting as a "best example" to colleagues at all times.
5. Protect and improve margins as reported within PowerBI, whilst also demonstrating and maintaining a customer service culture.
6. Demonstrate values and behaviours in line with the Keylite expectations.
7. This role may require regular customer visits, driving, and overnight stays.
8. Work with Group Technical Support functions to ensure that Keylite quotes are to specification.
9. Identify opportunities for increasing sales with existing Regional House Builder customers.
10. Ensure that SOPs, price/terms files, and other ad hoc duties are completed to a high standard and trained/available in the necessary locations/systems. Reconcile pricing and order queries to ensure they are rectified quickly and correctly.
11. Instill and maintain a customer service culture where the customer always comes first, including a customer service culture for our internal and external customers.
12. Manage opportunities within Keylink to increase sales revenue and win ratios.
13. As the company expands and due to ongoing changes in market conditions and the business environment, undertake any other reasonable task related to the position you hold.
14. National coverage for regional accounts.
Skills & Experience
1. Minimum 3 years experience in a sales role.
2. Excellent verbal and written communication skills.
3. Ability to influence and develop long-term relationships with both customers and colleagues.
4. Sales and performance target-oriented; self-motivated, dynamic, and driven.
5. Ability to work in a fast-paced environment with a successful track record of account management.
6. Confident at working independently with the skills to work under your own initiative.
7. A UK driving licence is essential, as the role requires extensive travel.
8. Good organisational and time management skills ensuring accurate recording of activities on CRM system.
9. Confident user of Microsoft Office products.
Keylite Roof Windows is the UK and Europe's fastest growing roof window brand. Founded in 2001, the company operates from Burton Upon Trent (South Derbyshire), Cookstown (N. Ireland), and Zambrow (Poland). Part of Keystone Group, Keylite offers a full range of innovative roof windows, flat roof window systems, loft ladders, blinds, and accessories to specifiers, builders merchants, house builders, and installers. With main markets in the UK and Ireland, the company is rapidly expanding in markets throughout Europe, Australia, and New Zealand.
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