About Our Client
A well-established organisation offering an exceptional opportunity for the ideal candidate. This company takes great pride in its specialised products and truly values its employees.
Job Description
* Provide excellent customer service in both German and Italian languages.
* Handle customer inquiries, complaints, and feedback in a professional and timely manner.
* Maintain a deep knowledge of the company's products to provide accurate information to customers.
* Collaborate with team members to improve overall customer satisfaction.
* Manage customer accounts and records with utmost confidentiality and accuracy.
* Contribute to the achievement of team and company goals.
* Participate in regular training and development sessions.
The Successful Applicant
A successful German and Italian Customer Support should have:
* Fluency in both German and Italian, with excellent written and verbal communication skills in both languages.
* A team-oriented mindset and strong interpersonal skills.
* Strong problem-solving abilities and attention to detail.
What's on Offer
* A competitive salary ranging from £27,000 to £33,000 per annum.
* Generous holiday leave entitlement.
* Opportunity to work in a supportive and friendly company culture.
* Comprehensive benefits package as outlined in the job pack.
* The unique opportunity to work in the heart of Wolverhampton with an international reach.
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