Sales Executive - Renewals
Sales Executive - Renewals
Apply locations Manchester time type Full time posted on Posted 3 Days Ago job requisition id R0016061
Why Ryan?
* Competitive Compensation and Benefits
* Home Office Stipend
* Business Connectivity Reimbursement (Phone/Internet)
* Gym Membership or Equipment Reimbursement
* LinkedIn Learning Subscription
* Flexible Work Environment
* Tuition Reimbursement After One Year of Service
* Accelerated Career Path
* Award-Winning Culture & Community Outreach
Are you ready to elevate your career with a dynamic and supportive team? Ryan has an exciting opportunity for a Client Renewals Executive to join our thriving Sales team in Manchester. As a Client Renewals Executive, you should be money-motivated and have what it takes to thrive in a fast-paced, targeted sales department within the Commercial Real Estate industry. You will be engaging with our existing client base to provide a professional and effective service, supporting business clients throughout the contract renewal stage. You will engage in meaningful discussions with our existing SMB clients to deliver great outcomes to help maximize client savings and revenue earned during the lifetime of their contract.
Innovative Environment: Be part of a forward-thinking company that values your input and creativity.
Career Growth: Partner with experienced managers and team leaders to develop a personalized career and personal development plan.
Supportive Team: Work within a shared service environment where collaboration and mutual support are key.
Duties and responsibilities, as they align to Ryan’s Key Results:
Client:
* Client Engagement: Proactively manage a campaign of commercial clients and renewal results within defined accounts. Act as a trusted advisor throughout the entire contract renewal lifecycle.
* Expectation Management: Clearly communicate processes and timescales to clients, ensuring transparency and understanding.
* Relationship Building: Build rapport with clients to identify opportunities to renew our current client contracts and cross-sell other Ryan services, where appropriate.
* Opportunity Identification: Seek renewal and referral opportunities for other Ryan services to ensure all client savings avenues are explored.
Value:
* Data Accuracy: Keep client records up to date and accurate, reflecting any changes correctly.
Education and Experience:
* Positive Attitude: You are engaging, assertive, and bring a positive energy to your role.
* Customer Focused: With at least 12 months of telephone-based customer service experience, you understand the importance of excellent client service.
* Experience: Ideally you will have previous experience in a telephone-based renewals or retentions role, with experience of cross selling and up selling.
* Relationship Building: Your ability to engage in conversation and earn trust is second to none.
* Goal-Oriented: You are motivated by delivering outstanding service and achieving targets.
* Excellent Communicator: You have an exceptional telephone manner and can compose professional emails and reports.
Computer Skills:
* Tech Savvy: Comfortable with MS Office and quick to learn new tools.
About Us
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Ryan LLC (i.e., H1-B visa, F-1 visa (OPT), TN visa or any other non-immigrant status).
Job duties related to this role are to be conducted in a manner that adheres to privacy laws, as well as follows internal governance related to protecting confidential information and trade secrets, and to securing data and company records.
Ryan, LLC is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), affectional or sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran or any other protected status under applicable law.
It is Ryan's policy to make reasonable accommodation for qualified individuals with disabilities. Please contact our People Group at 972.934.0022 or peoplegroup@ryan.com if you are interested in applying and need assistance to submit your application, or if you are interested in a position and believe you may require a reasonable accommodation in order for you to perform its essential functions.
Click here to view the entire EEO poster and supplement.
*Notice to Canada Candidates – In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Canadian Human Rights Act, Ryan ULC will provide accommodation, accessible formats and communication supports for the interview upon request. Ryan welcomes and encourages applications from people with disabilities*.
Please access our Privacy Notice in relation to this at the following link for additional information on how we protect and handle personal information. To change or modify any personal information previously provided, please click here to access our Data Subject Access Request form.
#J-18808-Ljbffr