Position: EC Sales Executive (Logistics)
Location: Heathrow area
Salary: Up to GBP 85K
Hours: 9:00-17:30
Job Overview: The EC (E-commerce) Sales Executive in Logistics is responsible for driving sales and business development within the e-commerce logistics sector. This role focuses on identifying new business opportunities, building and maintaining relationships with e-commerce businesses, and ensuring the company delivers exceptional logistics solutions tailored to the needs of online retailers. The ideal candidate has a deep understanding of the e-commerce market and logistics processes, including warehousing, fulfillment, last-mile delivery, and cross-border shipping.
Key Responsibilities:
1. Sales & Business Development:
o Identify and target e-commerce businesses in need of logistics solutions.
o Develop and execute a strategic sales plan to meet or exceed sales targets.
o Conduct market research to identify potential clients and emerging trends in e-commerce logistics.
o Create and deliver compelling sales presentations to e-commerce clients.
o Negotiate contracts, pricing, and service terms with clients.
2. E-commerce Logistics Expertise:
o Stay informed about the latest trends and challenges in e-commerce logistics, including warehousing, fulfillment, and last-mile delivery.
o Understand the unique needs of e-commerce businesses, including fast delivery, inventory management, and returns handling.
o Keep up-to-date with industry regulations, particularly regarding cross-border e-commerce and customs.
3. Collaboration & Coordination:
o Work closely with operations, warehousing, and fulfillment teams to ensure seamless service delivery.
o Collaborate with other sales team members to share insights and develop strategies for the e-commerce sector.
o Provide regular reports and forecasts to management regarding sales performance and market opportunities.
4. Customer Service & Problem-Solving:
o Ensure all client inquiries, issues, and concerns are addressed promptly and effectively.
o Monitor service performance and work with operations teams to resolve any service issues or disruptions.
o Proactively identify areas for improvement in service offerings and client satisfaction.
5. Reporting & Administration:
o Maintain accurate records of sales activities, client interactions, contracts, and pricing agreements.
o Prepare regular sales performance reports and market analysis for management review.
o Use CRM systems to track and manage sales leads and opportunities.
Qualifications & Skills:
* Education: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field (preferred).
* Experience: 2-5 years of experience in sales, with a focus on e-commerce logistics, warehousing, or fulfillment.
* Language: English Fluent level; Japanese skill is an advantage but not mandatory.
* Industry Knowledge: Strong understanding of e-commerce logistics, including fulfillment, last-mile delivery, and cross-border shipping.
* Sales Skills: Proven track record of achieving sales targets in a competitive environment.
* Communication: Excellent verbal and written communication skills, with the ability to engage and influence e-commerce clients.
* Negotiation: Strong negotiation skills and experience in contract management.
* Customer Service: Commitment to delivering high-quality service and client satisfaction.
* Technical Skills: Proficiency in Microsoft Office Suite; experience with CRM systems and logistics management software is a plus.
* Travel: Willingness to travel as required for client meetings and industry events.
Note: Candidates must have the right to work in the UK; the company does not sponsor your work visa.
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