This range is provided by DCS Technology. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from DCS Technology
Managing Consultant @ DCS Recruitment Limited
A leading Metals company looking for a 1st line IT Technician / Service Desk Analyst role to provide 1st line hands-on support to over 4000 user base. You will act as first point of contact for users seeking technical assistance via phone, email, or ticketing system and escalate more complex issues to higher-level support teams or relevant departments as necessary.
You will be familiar with:
* Windows and MacOS operating systems
* Office 365 and its cloud services (OneDrive, Sharepoint)
* Experience with Active Directory/Azure AD
* Knowledge of Intune including MDM solution
* Understanding of network fundamentals (LAN, WAN, DNS, DHCP, VPN etc.)
* Experience with hardware builds and support (Laptops, desktops, printers, mobile devices, etc.)
This role is office-based (just near IKEA) and will include working on Saturday, with additional pay, once a month!
Seniority level
Entry level
Employment type
Full-time
Job function
Customer Service and Information Technology
Industries
Information Services and Technology, Information and Media
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