Venue Sales Executive – Job Description
Salary: up to £33,000.00 (DOE)
Do you:
• Love to say yes to big ideas?
• Want to work in an awesome venue that brings experiences and events to life?
• Have the ability and drive to think outside the box?
• Are you an amazing team player?
Then we:
• Would love to talk to you
• And would love to see your CV!
What can we give you?
• 33 days holiday (including Bank Holidays)
• Well-being days and a day off for your Birthday
• Bonus scheme - earn up to 15% of salary
• Flexible working hours
• Private medical cover
• Subsidised lunch
• Company pension scheme
What will you be doing?
Driving revenue by selling the Mermaid London as an event venue through converting enquiries into leads, upselling events, and managing the relationship pre-arrival.
To liaise with clients, post-event, and maximise opportunities for future business.
Acting as an ambassador for the venue ensuring that a positive brand image is strengthened and maintained in all interactions with customers.
Your responsibilities
• In conjunction with the sales manager and sales team, implement The Mermaid London’s sales strategy to drive revenue and business growth.
• To achieve with your colleagues the yearly budget set by the senior team.
• Achieve and exceed individual targets set within the quarterly sales meetings or by the nmanagement team.
• Follow sales procedures, ensuring all quotations and leads are responded to within 2 hours.
• Manage a portfolio of existing clients to encourage repeat and new business.
• Actively follow up on enquiries and bookings to ensure the highest level of conversion and accurately record and follow up on all lost business.
• To manage client information through the Rendezvous System ensuring this is relevant and timely.
• Prepare and collate final event details to hand over to the operational team within the correct timeframe period.
• Attend and support relevant trade fairs/exhibitions as requested.
• Participate in FAM trips, site inspections and client entertaining as requested.
• Attend and actively participate in daily sales and quarterly sales meetings.
• To be proactive, looking at new and lapsed data- cold and warm calling.
• Conduct regular client site visits and planning meetings.
• Be fully aware of the pricing structure and maximise opportunity during peak and trough periods.
• Be aware of key competitors and their strengths and weaknesses versus The Mermaid London.
• Be fully aware of the up-selling opportunities to increase sales.
• Fully aware of market trends and adapting to industry changes.
Experience you will need:
* Two years minimum experience within a similar role
* Proven track record on achieving personal sales targets
* London industry knowledge
* Client relationship management
* Proactive sales mindset
*All applicants must have the right to work in the UK to apply for this role.
The Mermaid London is unable to provide any form of work visa.
Please apply to recruitment@the-mermaid.co.uk
Job Types: Full-time, Permanent Work
Location: In person
Schedule: Monday to Friday