Job Title: L&D Manager
Department: Human Resource Department
Role Purpose:
The main purpose of this role is to lead the creation and implementation of training and development initiatives that enhance employee skills and capabilities, align with business goals, and drive high performance. This role focuses on identifying skill gaps, developing comprehensive training programmes, and managing employee development initiatives such as coaching, mentoring, and leadership programmes. The jobholder must ensure all programmes are effective and deliver measurable results, while also overseeing the L&D / training team.
Duties and Responsibilities:
Training programme development & implementation:
* Design, implement, and manage comprehensive learning and development programmes that cater to various employee levels, from entry-level to executive.
* Identify skill gaps through training needs analysis and develop tailored programmes to address these needs.
* Develop induction training programmes for new hires to ensure a smooth onboarding experience.
* Implement a learning management system (LMS) and ensure it is used effectively for tracking, reporting, and delivering training.
Employee development initiatives:
* Manage and oversee employee development activities, including coaching, mentoring, and career development programmes.
* Collaborate with department heads to align development programmes with business goals and strategic objectives.
* Organise and facilitate leadership development workshops to build a pipeline of future leaders.
* Create and manage individual development plans for high-potential employees and ensure follow-through on their progression.
Programme evaluation & improvement:
* Track the effectiveness of training programmes through employee feedback, performance metrics, and training outcomes.
* Analyse post-training performance to measure improvements and identify areas for enhancement.
* Continuously improve training content and delivery methods based on industry best practices and evolving business needs.
Budget & resource management:
* Manage the L&D budget, ensuring cost-effective solutions while delivering high-quality training programmes.
* Allocate resources efficiently to meet learning and development goals.
* Evaluate and work with external training vendors, negotiating contracts and ensuring the quality of external programmes.
Compliance & record keeping:
* Ensure all training programmes are compliant with legal and organisational requirements.
* Maintain accurate records of training activities, employee progress, and programme effectiveness.
* Prepare and present regular reports on L&D initiatives to senior management.
Team leadership & collaboration
* Lead and manage the L&D team, providing guidance, performance management, and professional development.
* Collaborate with HR, department leaders, and external partners to ensure alignment of training efforts with business strategies.
* Foster a culture of continuous learning and professional development across the organisation.
General
* Ensure compliance with company policies and procedures.
* Ensure quality standards are adhered to.
* Perform any other work-related duties and responsibilities assigned by management from time-to-time.
Qualifications and Experience:
* Bachelor's degree in a relevant field (e.g., Human Resources, Business, Psychology, Education, or Learning & Development).
* Recognised L&D or HR-related professional qualifications (CIPD Level 5 or equivalent).
* Certification in learning design or related areas (e.g., Train the Trainer, or other formal training qualification).
* Significant experience (5+ years) in Learning & Development or a similar HR role, with a proven track record in designing and delivering training programmes.
* Experience in managing training needs analysis and organisational development projects.
* Experience with various learning delivery methods, including eLearning, face-to-face training, and blended learning approaches.
* Experience in stakeholder management and influencing senior leaders.
* Strong understanding of the UK regulatory environment in relation to employee development and training (e.g., data protection, health and safety training requirements).