Description Event Executive Explore our very big world You deserve a career that fulfils your purpose. You deserve to dream without limits. Be a part of something bigger than yourself, join a team where everyone has a voice. Be inspired by what’s possible and discover your own future. Begin your purpose, belong to a global community, and become the best version of you. At MarriottBe you. The impact you’ll make What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their event with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotel and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable events that keep them coming back again and again. What you’ll do Prepare sales-related documents, including proposals, contracts and banquet event orders Put together information packages, brochures and other promotional materials Use sales techniques to maximize revenue while maintaining existing guest loyalty Promote awareness of our brand image internally and externally Be a point of contact for clients and guests, responding to questions about hotel facilities and services Perform general office duties to support Sales & Marketing What we’re looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details The ability to think outside of the box and upsell to create memorable events Planning, multi-tasking and time-management skills Previous experience in a similar role would be a big advantage Perks you deserve In addition to an hourly rate of £12.52 ensuring you are paid for every hour worked, you also qualify for a quarterly bonus scheme We’ll support you in and out of the workplace by offering: Health & Wellbeing - complimentary Leisure Club Accessvbecause your wellbeing is important Meals - Tasty and Varied Meals in our Associate Dining Facility Uniform & dry-cleaning service Discounts - Enrolment in Perks at Work - Access to unlimited deals from retailers to restaurants, cinema’s and more Travel - Discounted Hotel Accommodation Worldwide for you and your Friends & Family, 20% F&B Discount, 30% Retail Discount & 20% Spa Discount in Marriott Hotels Worldwide Holidays - 20 days holiday plus 8 Bank Holidays increasing with service Pay - Annual Performance Related Pay Review Health - Cycle to work scheme Pension & Life Assurance Flexibility – do you need flexibility in your life, talk to us as we know worklife balance is important Take Care Access to our Take Care Emotional Wellbeing Resources & Associate Assistance Service Develop and Grow - Comprehensive Training and Development programs Career - career progression opportunities are endless as the 1 leader in hospitality worldwide Celebrate - Awards and Recognition Celebrations Events - Monthly Calendar of Associate Focused & Fun Events With this role you will be working 40 hours per week over 5 days, predominately Monday – Friday day shifts although there may be the need to cover weekends or evenings for show rounds or to welcome your Clients for their event, after all you wouldn’t miss out seeing the smile on their face after all of your planning. If this sounds like the perfect role for you apply. POSITION SUMMARY Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales & Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: At least 2 years of related work experience. Supervisory Experience: No supervisory experience. License or Certification: None Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.