About Our Team
As a customer service specialist at Teleperformance, you will be part of a fast-paced contact centre team working alongside household-known clients to deliver exceptional customer service.
Job Description
We have a fantastic opportunity for an inbound customer service specialist to join our Lloyds Banking Division campaign. The role involves answering inbound calls, supporting customers with their banking needs, and resolving queries efficiently.
Key Requirements
* A professional telephone manner
* Excellent communication skills
* A good listener who can empathise with customers
* Proactive problem-solving skills
* Accuracy and attention to detail
Benefits and Salary
* An estimated hourly salary of £11.44
* Generous holiday entitlement
* Access to employee assistance programmes
* Career progression opportunities
* Recognition and reward schemes
* Lifestyle benefits and discounts