Your new company
A renowned insurance corporation in the Heart of Bristol City Centre who are committed to helping you take your career to the next level. They are enthusiastic to present you with a role that combines opportunity, innovation, and an unbeatable working environment.
What they Offer
Their new modern office, located only a 2 minute walk from Temple Meads station, provides the ideal space to not only work, but to flourish and feel more fulfilled day to day:
* The modern environment is inspiring and centrally located for a more convenient commute.
* As well as work spaces, there is a subsidised cafeteria for you to enjoy.
* They encourage an inclusive team culture for both work and extracurricular support.
* To incentivise a healthy lifestyle, they provide bike storage, showers & a drying room.
* They have a wonderfully designed games room to recharge and connect with your team.
Your new role
Support clients and the wider customer service team with the following duties:
* Advising and escalating queries to the appropriate teams.
* Providing insightful advice to clients across Europe.
* Following proper protocols and procedures to resolve complaints and queries.
* Use professional phone manner to navigate conversations.
What you'll need to succeed
* MUST Speak Dutch at a native level, as well as be proficient in English.
* Preferably have customer service or administrative experience.
* Previous work in a corporate environment is preferable.
* Have a calm demeanour when confronted with problem-solving.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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