Service Desk Analyst
Location: Camberley, GU15 (Office based role)
Working pattern: 4 days on / 4 days off (11hr rotating shifts, days and nights)
Job type: Full time, Permanent
Ref: 1125
Competitive salary - At the desk training - Uncapped overtime options - 25 days annual leave - Salary uplift for unsociable hours (20% of the salary)
Telent are looking for a Service Desk Analyst (Customer Service Helpdesk Agent) to join our growing IT Service Centre in Camberley. Due to an increase of work and demand for our Managed Service offering, we are in a great place to grow our team to support our growth. Plenty of training and continuous career development is on offer.
This is a shift-based role where the successful Service Desk Analyst will be assigned to a 24/7 rotating shift pattern of 4 days on / 4 days off (07:00am-19:00pm, rotating to 19:00pm-07:00am). This Service Desk Analyst position is office based, located in Camberley (GU15 3YL).
Our Technology Teams at Telent are committed and enterprising. You must be when you are bringing the digital revolution to homes, infrastructure, and businesses across the country. Be prepared to jump right in when you join. The work is complex, but the reward is great - our work makes an impact! Help build and keep the nation's critical infrastructure connected and protected 24/7.
Service Desk Analyst - What you'll do:
Act as the 1st point of contact for new incidents, requests, and queries raised by Tele...