?? Location : Feltham?? Salary: £13.15 per hour?? Hours: 9am - 5pm Are you a confident communicator with a passion for sales and customer service ? Do you thrive in a fast-paced environment where you can help customers, process orders, and maximise sales opportunities ? If so, this could be the perfect role for you What you’ll be doing: Handling inbound calls and emails from customers, assisting with orders and queries. Processing customer orders accurately and efficiently. Proactively upselling and cross-selling relevant products to maximise revenue. Making outbound calls to warm and hot leads, nurturing relationships, and securing repeat business. Building strong relationships with customers, ensuring exceptional service and long-term client retention. Keeping records updated in the CRM system and ensuring all interactions are logged. What you’ll bring: Excellent spoken and written English - clear, professional, and confident communication is a must. Previous experience in sales or customer service, ideally in a phone-based role. Strong persuasive skills and a natural ability to upsell and cross-sell products. A positive, resilient, and target-driven attitude - you enjoy hitting and exceeding sales goals. Great attention to detail - ensuring orders are placed correctly and customers receive the best service. Basic IT skills - comfortable using CRM systems and Microsoft Office. If this sounds like your next challenge, we’d love to hear from you Apply today Elliot Scott Group is acting as an employment agency for this vacancy.