Working hours: Monday to Friday, 9am – 6pm. Who we are & what we do: Our mission at Techbuyer is to provide innovative and sustainable IT solutions that deliver performance without compromise. We are committed to reducing the environmental impact of the IT industry, by extending the lifespan of hardware, conserving resources, and minimising electronic waste. We have 19 years of success behind us, with our 215 colleagues in locations around the globe and our head office in Harrogate. At Techbuyer we are driven by values of supportiveness, openness, and integrity, which shape our company culture and drive our team to deliver the best service for our customers. Job Summary This role is a key driver in accelerating Techbuyer’s expansion across the UK. As an End User Sales Executive, you will work under the direction of the Head of End User sales, working to the top tier of Techbuyer’s customers and prospects. Within the role, you will aim to create net new business and redevelop business relationships from our current and future account base, building your own managed account base. You will be tasked with understanding the full Information Technology needs of each end user, building peer-to-peer relationships across the customers and prospects, and correctly positioning the whole portfolio of Techbuyer Limited’s products, services and enterprise solutions. You will be expected to manage your own time, work with both the pre- and post-sales technical architects to help designing solutions that meet your customer’s unique business needs whilst gaining support and expertise from your peers. Internal resource and from the Vendor and Distribution relationships. Key vendors (but not limited to) that you will be working with would include HPE, VMware, Veeam, AWS and Microsoft. The role has the ability to sell both new and refurbished solutions. Ultimately you are responsible for delivering on monthly and quarterly sales targets for both new and refurbished solutions, all whilst maintaining the highest level of service excellence throughout your customers. Responsibilities Answering incoming phone enquiries about stock pricing and availability Monitoring website activity to convert any potential sales to completion Communicating frequently with previous and potential customers Undertake any offered training and education to familiarise yourself with our products and systems Provide information and guidance (with the assistance of colleagues) to customers to close sales Organise face-to-face or teams meetings with existing and potential customers Identify and propose suitable examples for marketing case studies Liaising with other Techbuyer departments to ensure orders taken are correct, in stock, tested, and shipped correctly Maintaining our CRM in a timely manner Communicating with and giving feedback to our Marketing and lead generation departments Attending industry events Developing and managing your own Sales pipeline every month Maintaining good relationships with team colleagues and managers As the company culture promotes helping others, ad hoc tasks may be assigned to the job holder that are not listed above The job holder is expected to understand and work according to the requirements of the Techbuyer Quality Management System Required Skills or Training A desire to challenge yourself and learn new things every day Excellent written and verbal communication skills Using good judgement and professionalism to build relationships with customers and colleagues Ability to use your time wisely and efficiently Accountability and honesty in communication with colleagues Motivating yourself throughout the monthly sales cycle Calm and considered approach to working under pressure Positive, open and fair-minded Easy-going and good humoured Enjoy working in a busy and energetic environment Values We Live By These are the principles we embrace that we hope you will share. Reflect our company value of being Customer Focussed by responding our customer needs with dedication and reliability and providing exceptional service that sets us apart from competitors Foster a supportive and collaborative approach with colleagues, customers, and suppliers, to achieve collective success In-line with our sustainable ethos, drive tangible actions to minimise our environmental impact and promote social responsibility within the organisation Embrace our culture of openness by valuing employee opinions and manifesting transparency Demonstrate resourcefulness and problem-solving skills in alignment with our company values Embrace a strong commitment to integrity, upholding the highest ethical standards in all our business interactions Benefits: Competitive salary Staff discount on stock products Private Healthcare & Dental Flexible pension options including salary sacrifice. Complimentary flu vaccinations Cycle to Work scheme through salary sacrifice Tech scheme through salary sacrifice E Car salary sacrifice scheme Income Protection Insurance Regular social events, internally & externally 22 days holiday plus bank holidays 1 extra day for every year of service (up to 5 years) The Legal Bits: All applicants selected for this position will need to pass reference & security checks to qualify for employment with Techbuyer. We are committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. By submitting your CV you give Techbuyer permission to share your CV and information with any relevant employee in our internal hiring process. Your CV and any notes made will be confidentially disposed of once a hiring decision has been made.