Job Title: General Hotel Manager Responsible to: Chair & Board of Directors Time requirement: Full Time Work Pattern will typically be Monday to Friday. The post holder may be required to work evenings and weekends as required which will form part of the core hours. There will be a requirement for ad-hoc telephone support for any outstanding management issues. Remuneration: E Per Annum (Dependant on Experience) Location: Based in Belfast, however the post may involve travel throughout Northern Ireland PURPOSE OF THE JOB Development of Farset, as a well-run sustainable organisation Generating income Developing joint ventures Management of staff Development of strategic plan international PRINCIPLE DUTIES Developing Farset as a well-run and sustainable organisation. Contribute to the development and implementation of the business plan, based on strategies and objectives agreed by the Board Ensure effective monitoring and evaluation systems are put in place and manage the income generation In conjunction with the Board, prepare and disseminate reports, guidelines, policies, frameworks and other information about Farset for internal and external purposes To oversee the revising and implementing of policies Manage office operations, contracts, IT and equipment Secure future funding for the organisation through sound financial management of the annual budgeting Collection and presentation of relevant statistical, financial and other management information Manage supplier relationships to ensure efficiency and good value for money Developing Joint Ventures Actively seek and develop new joint ventures with community / voluntary sector and statutory partners. Prepare a business case for the Board in terms of viability and return Manage delivery of joint ventures with key stakeholders Monitor and evaluate both internally and externally Management of Staff Full management of the staff team to include all personnel and HR matters. Ensure effective practices implemented to increase productivity and build a positive working culture within the organisation. Develop staff teams through retention and development of internal talent. Development of Income Generating Events Develop and deliver programme of income generating. Identify and target potential sources of income for events Manage delivery of External contracts Monitor and evaluate events both internally and externally Other Take responsibility for own learning and development as identified through regular appraisal and review Be self-servicing Promote and implement the Coalition's Equal Opportunities Policy throughout all duties and responsibilities Competencies Candidates who are shortlisted for interview will be required to demonstrate how, and to what extent, they meet some or all of the competencies listed below during their interview. Effective Communication Keeps people well informed and communicates messages clearly and concisely. Listens carefully, evaluates other opinions and is able to influence successfully. Promotes the exchange of ideas, information and feedback within their team. Leadership Provides strong, empowering leadership within Farset. Leads, promotes and develops a clear vision for the continuing improvement and development of the service and the staff. Clarity of Purpose Is clear on the vision, strategy and objectives; delivers results on time, within constraints and in line with organisational strategy, policy and procedure. Strives to exceed the expectations and requirements of internal and external customers; acts with customers in mind and values the importance of providing high-quality customer service. Ongoing Commitment to Development Leads and motivates others to continually improve performance and maximise their potential and contribution. Gives people the freedom to pursue excellence by fostering a culture that encourages delegation, autonomy, innovation, accountability and teamwork. Maintains their own professional development and practice. Team and Partnership Working Encourages collaboration within and across teams. Develops and encourages effective partnerships and a positive team atmosphere, both internally and externally, to improve the efficiency and effectiveness of service delivery based on shared outcomes. Wellbeing for All Creates the conditions to develop and promote health and wellbeing for staff. Promotes a safe and supportive working environment for staff. Empowers staff to be actively engaged in maintaining their own wellbeing. Person Specification General Manager Essential Relevant Experience 3 years hotel management experience A third level qualification or equivalent. Management of employees to ensure all departments deliver excellent customer service and maintain consistency Staff management experience Financial experience/budgeting Monitoring and review of employee performance and conduct personnel actions such as investigations, disciplinary procedures etc Preparing reports Experience of working within a social enterprise or a charity Experience of working to a voluntary Board/Committee Must be eligible to work in the UK Skills & Abilities Excellent organisational skills Excellent communication skills (both verbal and written) Excellent ability in leading a team, including ability to empower staff and ensure collaboration across the organisation IT skills Ability to work to deadlines Ability to work on own initiative, without ongoing supervision Excellent interpersonal and relationship building skills Flexible approach in management and agility to meet the requirements of the role (to include ad-hoc support over evenings and weekends). Presentation skills Knowledge Good understanding of social enterprises and their operating environment