Your mission will be to tackle customer inquiries with precision, provide in-depth product information, assist with troubleshooting, and deliver exceptional support. Your enthusiasm for cars and background in customer service will be your greatest assets.
What You'll Be Doing
1. Leveraging your automotive industry experience or knowledge.
2. Communicating clearly and professionally in writing and over the phone.
3. Drawing on your previous customer service experience.
4. Applying logical thinking to troubleshoot issues effectively.
5. Bringing a positive, team-oriented attitude.
6. Holding a valid, clean UK driving license.
Key Skills
1. Proven customer support experience, especially in tech or automotive fields.
2. Insight into vehicle data acquisition techniques.
3. Experience with product testing methodologies and tools.
4. Basic understanding of electronics.
Job Info
Job Title: Customer Support Specialist
Company: CV-Library
Location: Milton Keynes, Buckinghamshire
Posted:
Closes: Jan 4th 2025
Sector: Customer Services
Contract: Permanent
Hours: Full Time
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