ABOUT US
Crème London is looking for an experienced and passionate Bakery Manager / Central Kitchen (CPU) Manager to oversee cookie dough production! If you thrive in a fast-paced environment, love premium baked goods, and are ready to take on an exciting role, this is your chance to be a part of something special. This is more than just a job - it's an opportunity to grow with us as we expand our footprint and continue delivering the best cookies in London (and beyond!).
Crème London is part of BVC Group - leading hospitality company, home to renowned brands such as NAC, Le Cafe NAC, 74 Duke and Supernova. We are committed to delivering exceptional guest experiences, with high-quality food, beverage, and service in vibrant, welcoming spaces.
POSITION SUMMARY
The Bakery Manager is responsible for overseeing cookie dough production, ensuring efficiency, quality, and consistency while maintaining hygiene and safety standards. This hands-on role involves working closely with another baker to manage daily operations, optimise production processes, and uphold Crème’s reputation for excellence.
We are looking for someone with strong bakery production experience, a problem-solving mindset, and a passion for maintaining high production standards. You will play a key role in ensuring our cookies meet brand expectations while supporting the wider team in delivering the best baked goods in London.
KEY RESPONSIBILITIES
Cookie Dough Production & Quality Control
* Oversee cookie dough production, ensuring quality, consistency, and efficiency.
* Work hands-on alongside another baker to ensure smooth operations and high production standards.
* Maintain hygiene and safety standards, using Marketman and Alert65 to manage compliance.
Compliance & Hygiene Management
* Implement and maintain quality control measures to ensure all cookie dough meets brand and industry standards.
* Conduct regular inspections and oversee hygiene protocols.
Wastage & Efficiency Management
* Implement strategies to minimise wastage and optimise production efficiency.
* Track and analyse data to improve processes and reduce costs.
Franchise Monitoring & Quality Control
* Check daily updates from franchise groups and review cookie photos to ensure brand standards are met.
* Provide operational support to franchise teams to align processes with Crème's expectations.
Training & Development
* Work closely with and train the other baker to maintain high production standards.
* Provide guidance on best practices in cookie dough production and hygiene.
Optional Task - New Product Development
* Support the planning of our monthly flavour calendar, ensuring at least 8 months of pre-planned flavours.
* Assist with trial runs of new flavours to ensure feasibility and consistency.
KEY REQUIREMENTS
* Experience in bakery production or food production (cookie or biscuit experience is a plus!).
* Strong understanding of cookie dough production, baking techniques, and quality control.
* Ability to collaborate in a small team and support one other baker.
* Knowledge of food safety regulations and compliance best practices.
* Problem-solving mindset with excellent communication skills.
WHAT WE OFFER
* Competitive Salary – With performance-based bonuses.
* Professional Development – Tailored training programs and opportunities for career growth within a dynamic hospitality group.
* Work-Life Balance – Flexible working arrangements and complimentary meals on shift.
* Generous Discounts – 50% discount across all BVC Group venues and hospitality discounts through CODE app membership.
* Enhanced Benefits – Including company sick pay, maternity/paternity leave, and holiday pay.
* Recognition & Rewards – Celebrate long service and outstanding performance.
* Creative Environment – Thrive in a supportive and high-energy workplace where teamwork and innovation are valued