Join Our Team as a Customer Support Specialist Are you an experienced customer service professional looking for a role where your expertise and dedication are truly valued? We’re seeking individuals who take pride in delivering exceptional service and are motivated by doing their job well. This is an opportunity to bring your experience, reliability, and strong work ethic to a team where your skills make a genuine difference. What You’ll Do Assist Our Customers: Provide friendly and effective support to customers, ensuring their needs are met throughout their journey with us. Resolve Issues: Investigate and resolve queries via email correspondence efficiently and professionally. Uphold High Standards: Reflect our company’s values by treating every customer with respect, fairness, and understanding. Maintain Focus: Handle tasks calmly and competently, even under pressure, to deliver the best outcomes. Collaborate: Work closely with colleagues to ensure seamless service delivery. What We’re Looking For Experienced and Reliable: A professional who takes pride in their work and has a track record of delivering exceptional customer support. Strong Communicator: Clear, concise, and professional email communication skills are essential. Problem Solver: The ability to identify and resolve issues quickly and effectively. Empathy and Fairness: A customer-focused approach, treating each individual with care and understanding. Calm Under Pressure: The ability to manage challenging situations with composure. What We Offer Stability: A role with clear expectations and no pressure for career progression or promotional pathways. Competitive Salary Supportive Environment: A friendly and focused workplace where you’ll be valued for the work you do. Job Details Location: Northfleet/Ebbsfleet, Kent Hours: Monday to Friday, 9:00 AM - 5:00 PM Join Us Today If you’re an experienced professional who enjoys getting the job done right, we’d love to hear from you. Apply now to become a part of our team. We are an equal-opportunity employer and value diversity in our workplace.