Immediate Requirement: 1st Line Service Desk Support Analyst - 3 Months initially C. 150 a day inside IR35 Are you an experienced IT professional ready to make an immediate impact in a professional services environment ? Join our Internal IT Service Desk team to deliver exceptional 1st Line IT support to end-users. Your Role: Provide first-line support for hardware, software, and network issues. Log and resolve incidents, adhering to Service Level Agreements (SLAs). Support onboarding/offboarding, including laptop builds with Intune and Autopilot. Deliver outstanding customer service, keeping users informed and supported. Maintain and update documentation to enhance efficiency. What You’ll Bring: Proven IT support experience in professional services. Strong knowledge of Windows OS, M365, and Active Directory. Excellent communication and problem-solving skills. Familiarity with basic networking and remote desktop tools. Start immediately and make a difference in a dynamic, fast-paced team. Apply now