At ESO, our mission is to improve community health and safety through the power of data—and people are at the heart of that mission. As an HR Generalist, you’ll play a vital role in fostering a workplace where our employees feel supported, valued, and empowered to do their best work.
As a member of our People team, you'll report to the Senior People Experience Manager for this year-long maternity cover role. You’ll ensure a seamless employee experience, from onboarding new talent to supporting key HR processes that enable our teams to thrive. You’ll be a trusted partner to employees and managers, providing expert HR guidance while championing a culture of inclusion, well-being, and continuous growth.
Your work will help create an environment where our people can focus on what they do best, making a meaningful impact on the communities we serve.
What You’ll Be Doing – the day to day
* Serve as a trusted advisor to managers and employees, providing proactive guidance and support on HR-related matters.
* Manage the end-to-end onboarding process for new hires, including conducting local onboarding sessions to ensure a smooth transition into the organization.
* Maintain accurate and up-to-date UK employee records and HR systems to support effective HR operations.
* Collaborate with the payroll team to facilitate smooth payroll processing.
* Administer comprehensive UK employee benefits programs, collaborating closely with benefit brokers to ensure competitive offerings and excellent service delivery.
* Manage health and safety initiatives to foster a safe work environment, ensuring compliance with regulations and promoting employee well-being.
* Lead disciplinary and grievance processes, ensuring fairness and adherence to company policies and legal standards.
* Monitor sickness absences, escalate issues as necessary, and implement appropriate absence management strategies.
* Manage flexible work requests, balancing business needs with employee well-being and compliance considerations.
* Contribute to the development and promotion of workplace culture and morale initiatives to enhance employee engagement and retention.
* Support Diversity, Equity, and Inclusion (DEI) efforts, collaborating with stakeholders to foster an inclusive workplace culture.
* Work closely with the Talent Acquisition Partner to complete ECNI Annual Returns and Article 55 reports, ensuring compliance with regulatory requirements.
* Assist in the development, update, and communication of HR policies and procedures to ensure clarity and consistency across the organization.
* Oversee the termination process, analyze exit interviews to gather feedback and insights, and ensure compliance with company policies and legal requirements.
Who You Are - some of the essential things required to be successful in the role:
* 4+ years’ experience in a People/HR Generalist or similar HR role
* Comprehensive knowledge of HR best practices and procedures, employment law, compliance, and industry standards in NI
* Experience with compensation, benefits and liaising with payroll
* Knowledge of performance enablement processes, including goal setting, performance reviews, and career development initiatives.
* Experience in employee relations, including conflict resolution, disciplinary actions, and performance improvement plans.
* Understanding of diversity, equity, and inclusion (DEI) principles
* Continuous learning mindset and willingness to stay updated on industry best practices and regulatory changes in HR.
* Exceptional communication and collaboration skills and ability to handle sensitive matters with tact and diplomacy
* Strong Microsoft skills (Word, Excel, PowerPoint, and SharePoint in particular)
* Experience using HRIS platforms
Who You Are – it’s desirable if you have any of the following:
* Experience of GB employment law
* Experience of ADP
Benefits & Perks! You will have fantastic benefits at ESO including but not limited to;
* Life insurance (4 x base salary)
* Income protection insurance
* A generous pension contribution
* Private medical insurance including optical and dental
* A health cash plan
* Modern City Centre office and a flexible hybrid working policy
* AwardCo Recognition Program
* Enhanced paternity leave and pay, enhanced adoptive pay, enhanced maternity pay - 12 weeks full pay after 6 months' service.
* Enhanced short and long-term sick pay
* 25 days holiday which increases year on year until you reach 5 years of service + 14 additional days
About ESO ESO is a fast-paced, growing data, technology and research company passionate about improving community health and safety through the power of data. We pioneer innovative, user-friendly software to meet the changing needs of today’s EMS agencies, fire departments, and hospitals. We’re small enough to be nimble and fun, but big enough to be a great place to work. We serve thousands of customers out of our offices across the US, Canada, and Northern Ireland. Are you ready to Make a Difference?
ESO is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at ESO regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. Our Equal Opportunity Statement of Policy for Northern Ireland is available on request.
Applicant Privacy Notice – please click here to review the applicant privacy notice which details how your data is collected, used and protected.
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