OTE
Overview
Sudbury Ford
Contract Type: Permanent, full-time
Salary: Up to £50,000 OTE, including £25,000 basic plus uncapped commission
Working hours: 44 hours on a rota basis between Monday to Friday 09:00 to 18:30 and Saturdays 09:00 to 17:00. 5-day working week - NO Sundays and one day off midweek
Do you have a desire to provide the best customer experience possible? Are you ready to challenge yourself in an ever-evolving industry and accelerate your sales career?
If so, we have the perfect opportunity for you. This role allows you to utilize your customer service skills and provide an exceptional experience to our customers. Previous automotive experience is desirable but not essential; we welcome candidates willing to learn and grow. Full support and training will be provided, including access to Lookers' sales process training from Day 1. At Sudbury Ford, our Sales Advisors specialize in either New or Used car sales, ensuring compliance with our FCA-regulated sales process.
You will be the key point of contact for our customers, communicating via email, phone, and in person. Attention to detail and flawless administration skills will help you succeed in closing deals. A full UK driving licence is required, as you may be expected to drive some of the most prestigious vehicles on the market.
Responsibilities / Key Skills
* Communicating effectively through all channels to ensure high customer service levels
* Listening to customer wants and needs, and suggesting suitable vehicles
* Arranging and accompanying test drives
* Negotiating final prices
* Completing relevant paperwork for each sale
* Following up with customers post-sale to ensure satisfaction
* Maintaining standards to meet KPIs
If your skills and experience match our requirements, please apply today. A member of our Talent Acquisition Team will be in touch.
About us
We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands and selling a wide range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We value our people highly and offer a competitive rewards and benefits package, including:
* Clear salary progression with development
* Generous annual leave, increasing with service
* Enhanced maternity, adoption (6 months full pay), and paternity leave (2 weeks full pay)
* Critical illness cover after 2 years, life assurance, and free will writing
* Techscheme, eye care, and shopping vouchers
* Employee assistance programme and free Smart Health GP services for employees and immediate families
Lookers and Charles Hurst are equal opportunities employers. We promote a discrimination-free, inclusive environment where everyone can reach their full potential.
Successful applicants will undergo employment checks, including employment verification, address, credit history, criminal record, and driver’s licence checks where applicable.
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