Job Specification
Role: Certification Development Consultant
Department: ISO Sales – Norwich Office
Contract: Full-time, Permanent (Monday–Friday, 9:00 AM – 5:00 PM)
Location: Norwich
Salary: £26,200 per annum basic, with OTE exceeding £50,000 per annum
About Us
Since 1993, Citation ISO has been a trusted provider of professional consultation and support, helping organizations achieve hassle-free and cost-effective ISO Certification. For nearly 30 years, we have proudly delivered internationally recognized Management Systems with one clear goal: ‘making businesses better.’
As part of the private equity-backed Citation Group, our ambitious growth plans have led to a rapidly expanding customer base. With these exciting opportunities ahead, we’re looking for a talented individual to join our team and contribute to our continued success.
Purpose of the role
The primary function of this outbound-focused role is to proactively engage with potential customers, quickly and accurately identifying their requirements. By effectively matching our services to their needs, you will provide expert guidance to organizations seeking ISO certification and related products. From the initial outreach and enquiry through to conversion, you will play a pivotal role in driving sales success.
About You
We’re seeking a driven and motivated professional with the following key skills and attributes:
Essential Skills & Experience:
* Proven B2B Sales Expertise: Demonstrable experience in business-to-business sales.
* Target Achievement: A strong track record of consistently meeting or exceeding sales targets.
* Sales Pipeline Management: Proficiency in managing sales pipelines effectively.
* Performance Metrics Knowledge: Familiarity with tracking and improving sales performance metrics.
Key Attributes:
* Resilience & Adaptability: Thrive in a fast-paced environment and embrace change when needed.
* Organization & Time Management: Ability to handle a high-volume workload, multi-task, and prioritize effectively.
* Communication: Exceptional verbal and written communication skills.
* Interpersonal Skills: Ability to build strong relationships with clients and colleagues alike.
* Attention to Detail: A meticulous approach to tasks and processes.
* Autonomy: Ability to work independently while staying aligned with business objectives.
* Problem-Solving: Logical and analytical thinker with a proactive mindset.
* Numeracy: Strong numerical skills to analyse sales data effectively.
* Tech Savvy: Proficient with standard business tools, with Salesforce experience as a bonus.
Why Join Us?
At Citation ISO, you’ll be part of a team that values growth, development, and making a difference for businesses. With an industry-leading benefits package and a supportive work environment, this role offers not just a job but a rewarding career.
Benefits:
* Pension Scheme
* Health Plan
* 5 weeks of holiday, plus your birthday off and 8 paid bank holidays
* Holiday Purchase Scheme
* Gym Discounts
* Additional week of holiday for marriage
* Pawternity leave (1 paid day off for new pet owners)
Apply now!