FRENCH SELECTION (FS)
Italian speaking Customer Support AdviserLocation: RugbySalary: up to £32,000 per annum Ref: 5456I2
To apply using our preferred format, please visit French Selection website, go to the vacancies page, search job reference: 5456I2
Company offers full training and career progression
The company:A leading designer and manufacturer of interactive displays, with extensive international links, the company is confident in their ability to deliver high-quality, innovative products that meet the needs of customers worldwide.
Main duties:To deliver confident and effective first-line technical support to international clients.
The role:- Assist customers with technical issues remotely and provide them with effective solutions to ensure a positive outcome- Troubleshoot hardware issues - Escalate calls with advanced technical queries to the appropriate team- Arrange for the replacement of faulty hardware to be delivered to the customer- Schedule site visits with the field service team- Provide exceptional customer service
The candidate:- Full fluency in Italian is mandatory (written and spoken)- Customer service experience desirable- Problem-solving and excellent communication skills - IT literate and computer savvy - Pro-active, confident and dyna...