Role:Service Desk Analyst
Location:Nottingham
Salary:£30,000
We're on the hunt for a driven Service Desk Analyst to join our client's expanding tech team in Nottingham! This is your chance to step into a key role, providing first-class support and keeping operations running smoothly.
What You'll Do:
* Be the first point of contact for IT queries - resolving issues efficiently.
* Troubleshoot and diagnose software/hardware problems.
* Collaborate with wider IT teams to escalate and resolve complex cases.
* Track and log incidents - ensuring top-notch customer satisfaction.
Why Join?
* Competitive Salary: £30,000 with performance-driven growth.
* Career Progression: Opportunities to upskill and advance within the company.
* Vibrant Culture: Work with a passionate, tech-savvy team in a thriving, modern environment.
* Location Perks: Central Nottingham office with easy access and great amenities.
Requirements
* Problem solver with a passion for IT.
* Strong communicator who thrives in customer-facing roles.
* Experienced in service desk/support roles (1+ year ideal).
* Familiar with Windows, Office 365, and ticketing systems.
Ready to take the next step? Don't miss out - apply today and join a company that values your growth and success!<...