Location: Holiday Inn Express - Edinburgh Airport
Job Type: Full-Time
Salary: £43,000 per year
Job Description:
Responsible for performance, development and retention of the hotel team, an understanding of what makes your team tick and how to best lead, engage with, motivate and recognise them.
Understand and role model the Atlas values, regularly spending time with the team to communicate the purpose, strategic priorities and hotel targets.
Nurture a learning culture within your hotel, prioritising learning, feedback, growth and skill development of your team to retain talent and create future leaders.
Responsible for the recruitment and onboarding of new Team Members, ensuring they receive a thorough 'Atlas Hero' Induction and positive probationary experience.
Responsible for rewarding great performance consistently, fairly and regularly, to create and maintain a culture of recognition where employees feel appreciated.
Ability to manage people and take on tough conversations where necessary to manage performance or behaviours that fall behind the Atlas standards.
Respect employees' home lives.
Experience And Qualifications:
What Experience do I need?
Experience leading a team to success in a fast-paced customer-facing service environment.
Experience managing costs within your control for your property, in line with personal objectives and KPI's.
Experience of working in an environment with clear frameworks and standard operating procedures.
Leading an operational team with various skills and specialisms.
Experience coaching Team Members to reach their full potential as well as taking on the tough conversations when required.
What Skills do I need?
Leadership skills.
Engaging style, able to motivate others towards a shared goal.
Employee engagement skills; understanding of motivational and engagement practices.
Good level of emotional intelligence; understands own and others' emotions, ability to unite teams behind a goal and inspire action.
Communicative, able to communicate effectively at all levels.
Organised and systematic.
Excellent customer service skills.
Drive Continuous Improvement in self and others.
Application Process:
Apply via SimplyHired using the link provided.
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