We are currently recruiting for an experienced Learning & Development Manager to join our Talent & Development team in London.
The central Talent & Development (T&D) team provides learning and development for all staff globally through training programmes and other development support. T&D supports the business in developing our talent and delivers business skills and personal development training for partners, associates and support staff. We design and plan the overall delivery of training and work closely with the Training Events team to ensure the smooth set up and running of each programme.
The T&D team sits within HR and is a small central team based in London. The job holder reports to a senior manager with overall responsibility for associate development and does not manage direct reports but works closely with members of the Training Events team.
Role purpose
The specific populations and programmes that the job holder is responsible for is subject to change over time as priorities evolve and work split is agreed between the team. At the current time, the planned main focus is on associates and trainees and supporting other members of the team as required.
The role involves programme management and working closely with the Training Events team and faculty to ensure the delivery of the core curriculum. There is also ad-hoc and project work to contribute to and responsibility for reporting.
The role is varied, rewarding and challenging, with access to high level information and influence / input. Internally, the role will be referred to as Talent & Development Manager.
Role and responsibilities
* To work closely with the T&D Senior Manager to ensure the delivery of core programmes globally. Key stakeholders include faculty members and HR colleagues globally.
* To project manage the delivery of programmes, managing the relationship with relevant members of the Training Events team to ensure the effective organisation, delivery and follow up of all programmes.
* To manage the day to day relationships with training providers to ensure they are providing the highest quality of training.
* To create and maintain key documents, frameworks, materials and intranet sites as required. To manage key systems, intranet and databases that support consistent global standards of delivery of training and compliance.
* To deliver value for money on all programmes through matching demand to supply and ensure the appropriate number of programmes are delivered where and when required.
* To manage e-learning content that learners can access on demand through ongoing reporting.
* To promote the use of the new learning platform so that utilisation is high and learning benefits are maximised.
Key requirements
Candidates must have previous learning and development experience of programme management and delivery of successful development programmes. Of particular interest is experience within legal and the professional services sector. Candidates need to be client focused and demonstrate understanding of the business context including aligning training to business priorities and strategy. They need to be credible with senior management and adept at managing a range of stakeholders.
Required experience includes
* Programme management of skills programmes globally.
* Working at all levels within the organisation and managing different expectations.
* Negotiation and influencing skills, good communicator.
* Ability to build credibility and have impact at a senior level.
* Attention to detail.
* Managing several different projects at any one time.
* Build strong relationships internally and with external providers.
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