Restaurant Supervisor - Franco Manca Guildford
Restaurant Supervisor - 11.80 Hour + Service Charge
About Us:
At Franco Manca, we're not just making sourdough pizza - we're creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we've built a loyal following of pizza lovers across the UK. But we're more than just pizza - we're about people, community, and creating a welcoming space where everyone feels at home.
What You'll Do:
* Lead by example, delivering exceptional service to every guest.
* Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
* Motivate and coach the team to achieve high performance and maintain our quality standards.
* Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
* Assist in managing rotas, ensuring adequate staffing levels for peak times.
* Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
* Maintain health and safety standards, ensuring compliance with all food hygiene regulations.
What You'll Bring to the Role:
* You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
* Have a passion for great Italian food and creating memorable customer experiences.
* Strong leadership skills, with the ability to motivate and inspire your team.
* Excellent communication and interpersonal skills.
* A proactive, hands-on approach to problem-solving and multitasking.
* Flexibility to work evenings, weekends, and holidays as required.
* A commitment to upholding Franco Manca's values and delivering top-quality service.
What You'll Get:
* A generous share of Tronc
* A personalised training programme to get you up to speed
* Free yummy pizzas and soft drinks on every shift
* Free Sourdough bread to cook at home
* Ongoing personal growth and development with our Franco Academy
* 28 days holiday
* AXA Employee Assistance Programme with Health App
* A pension scheme to set you up for the future
* Annual social events
* Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
* Employee referral scheme - earn from the great people you know
* Opportunities all over the UK to grow your career
If you have the skills & passion to become a Franco Manca Supervisor, then hit apply and be part of the pioneers of Sourdough Pizza!