About Our Store
Our store is a vibrant and welcoming place where customers come to find great deals and excellent service. We're committed to being an active member of our local community, supporting local initiatives and causes that matter to us.
Our Team
You'll be joining a talented team of individuals who are passionate about delivering exceptional customer service and contributing to the success of our store. We're a collaborative and supportive team that values diversity and inclusivity.
Key Responsibilities
* Friendly and Thoughtful Service: Put customers first in everything you do, responding to queries, championing Co-op products and Membership, and delivering a great shopping experience.
* Teamwork: Work together with your store colleagues to solve problems for customers and members, making everyone's day better.
* Store Safety and Compliance: Ensure the store is safe and legal by keeping shelves stocked, checking prices, dates, and temperatures, and maintaining a clean environment.
* Product Knowledge: Help introduce new products and services, sharing experiences with your colleagues to ensure a smooth transition.
* Community Engagement: Get involved in local community activities and events, supporting our store's commitment to social responsibility.
Benefits
* 30% discount on all Co-op products in-store plus 10% discounts on other brands.
* A pension scheme with up to 10% employer contributions.
* Wagestream – a money management app giving you access to a percentage of your pay as you earn it.
* 31 days of holiday (including bank holidays, pro rata for part-time colleagues).
* Virtual healthcare services for you and your family, including GP appointments, eye care, mental health support, and nutrition and fitness consultations.
* 24/7 employee assistance service.
* Full, paid training and dedicated support for personal development and career progression.
* Rota shared three weeks in advance and accessible on your phone.
* Cycle-to-work scheme.