Novotel London Westis part of Accor, the leading global hospitality group. It is one of the largest conference and accommodation providers within Accor. The hotel provides the international business community with space for up to 3000 delegates across 33 meeting rooms. It accommodates both business and leisure guests in one of our 630 bedrooms.
A job, a career or a calling - whatever brings you here, we have something for you!
As part of our team you can have:
* Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
* Discounted hotel rates all over the world in Accor Hotels
* Continuously learn and develop yourself with our Accor Academy
* Support your wellbeing in your professional and personal lives
* Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
* Participate activelyininitiatives to build a more inclusive and sustainable world
* And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality
As our next MICE Sales Executive - Large Events you will beresponsible for fielding and responding to event enquiries (101 pax or more), converting them into bookings and then planning the event in conjunction with all relevant Hotel Departments. The MICE Executive is responsible for ensuring that all duties are carried out in accordance with Novotel standards and current legislation.
and you will...
Present a professional, friendly and efficient impression of the Hotel at all times.
Ensure that all tasks relating to guest comfort, guest satisfaction or the impression the guest receives of the Hotel are treated with utmost priority.
Be fully conversant with all facilities and services of the Novotel London West.
Field enquiries, check availability, quote accordingly, convert and then plan events at the Hotel.
Enter all enquiries, bookings, denials and cancellations into the appropriate Hotels diary system.
Respond to all enquires via the appropriate channel and within the given deadline.
Liaise with all operational departments (e.g. Accounts, MICE Operations, Sales & Marketing, Food & Beverage) to ensure that all requirements are met and revenue is maximised.
Be responsible for ensuring clients are invoiced correctly.
Attending any site visits, planning meetings, tastings or other occasions as required by a client.
Prepare and presenting the weekly Function Sheet on schedule.
Carry out any other reasonable duties that may be required.
A little more information:
We believe that our people are at the heart of everything we do which is why we are committed to offering you a comprehensive training programme that will support you at every step in your new role.
We offer a place where you can Be All You Are as part of a diverse team that delivers memorable hospitality and strives to exceed guests' expectations.
By joining us as a Sales Executive, you will become part of a friendly team of 150 talents. Our hotel offers 630 spacious rooms and 33 dedicated conference, meeting and events spaces suitable for 1 to 2,000 people, no other venue in London is as well-equipped or as flexible.
To ensure you will be successful in your role you will need to posses...
Minimum one years experience in a role related to one or both of these segments and in the hotel Industry MICE Preferential
Excellent communication, presentation & interpersonal skills - A strong team player
Self-motivated and good organisational skill
Experience in the following systems desirable: Opera, Delphi FDC, Lanyon/Cvent
You must be legally eligible to work in UK.
If you feel you are the right candidate for the role as our Sales Executive MICE, please clickapplynow! Wed love to hear from you!
One more thing
By working at Novotel London West you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accors limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.
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