Customer Support specialists required for an IMMEDIATE START - Cambridge office based 5 days a week - Customer Support - IMMEDIATE START - Cambridge - office based 5 days a week - till December 20th 2024 Our client is a payments company looking to hire Customer Support specialists. This contract is due to end on December 20th but may be extended / become permanent. In this role, you will : Be the first line of support dealing with client queries Respond to emails Collect Data to verify ID WHAT YOU’LL NEED: Experience working in Customer Service / Customer Support Ability to show initiative and work independently Case Management Acumen – ability to track progress Attention to detail Be polite under pressure The ability to communicate clearly and effectively NICE TO HAVE: · Payments / Fintech experience · Proficient in Excel